Privacy Policy Statement
Your privacy is important to Buranexith and protected under Australian standards
Introduction to our privacy approach
This Privacy Policy explains how Buranexith collects, uses, and safeguards your personal information when you interact with our services. We are committed to respecting your data rights and complying with legal requirements.
We recommend reading this statement thoroughly to understand how your information is handled and the choices you have in relation to your data.
Personal data collection methods
We collect information when you provide it directly or interact with our website, forms, or advisory services.
Information you provide directly
- • Name, email address, phone, and other contact details you submit.
- • Details about your property interests and consultation objectives.
- • Communications with our team, including feedback and requests.
- • Responses to our questionnaires or surveys when applicable.
- • Other data you voluntarily share during advisory sessions.
Automatically collected information
- • Device type, browser data, and system information.
- • Website usage patterns, including pages visited and time spent.
- • IP address, geolocation information (where permitted).
- • Cookies and similar tracking technologies.
- • Technical data necessary for service optimisation.
How your data is used
Your information supports client communication, report preparation, and service improvement.
- • Responding to your requests and messages.
- • Customising property reports and advisory consultations.
- • Maintaining secure access to client accounts or profiles.
- • Enhancing our digital experience and website functionality.
- • Conducting analysis for internal review and compliance.
- • Monitoring and maintaining security and integrity.
- • Complying with legal and regulatory requirements.
Our promise: We handle your data with care and use security measures that align with Australian privacy legislation.
Disclosures and data sharing
Your data is only shared with service partners as required for operations or where legally necessary.
Trusted service providers
We partner only with providers who meet our standards for privacy and data security, and only for essential functions.
Legal and regulatory requirements
We will disclose data if mandated by Australian law, court orders, or regulatory authorities.
Anonymous data and statistics
Aggregated or anonymised data may be used for insights, without identifying individuals.
Your privacy rights
You can request access, correction, or removal of your data. Contact us to exercise your rights at any time.
- • Request and review the information we hold about you.
- • Ask us to correct inaccurate or incomplete information.
- • Request deletion of your personal information when allowed.
- • Request a copy of your information in a portable format.
- • Object to certain uses of your information if justified.
- • Request restrictions on processing in specific cases.
Contact us for questions, to access, or update your data. We respond promptly to all requests.
Keeping your data secure
We use technical and organisational safeguards to protect your information from loss, misuse, or unauthorised access.
Technical security measures
- • Encrypted data transmission and servers for all sensitive information.
- • Regular security audits of our infrastructure and software.
- • Ongoing monitoring for cybersecurity vulnerabilities.
- • Restricted access to personal data based on job roles.
Organisational privacy controls
- • Privacy awareness training for all team members.
- • User authentication for access to client files.
- • Clear guidelines for data retention and deletion.
- • Incident response protocols in case of data breaches.
Retention and deletion of your data
Personal data is kept as long as necessary for the purposes outlined in this policy or as required by law.
- • Information related to client accounts and service usage.
- • Records of communications and advisory sessions.
- • Logs of email or phone correspondence.
- • Any payment data handled securely via third parties.
- • Limited information for opt-in communications only.
When data is no longer needed, it is securely destroyed or anonymised.
Transfers outside Australia
Data may be processed abroad if required for our operations, always with suitable safeguards.
- • Service providers in countries with equivalent protections.
- • Authorised subcontractors under strict agreements.
- • Transfers required by international law or regulation.
- • Cloud storage partners, subject to security reviews.
Cookies and tracking technology
We use cookies to optimise your online experience and gather site usage analytics.
Types of cookies we use
- • Crucial for website functionality and security.
- • Help monitor website usage and performance.
- • Remember preferences where relevant.
- • Ensure platform stability and access.
You can control cookies in your browser settings or contact us with questions.
Changes to this policy
We may revise our policy to reflect new practices or changes in law. Please check regularly.
- • Updates posted on our website.
- • Notified via email where required.
- • Date of latest revision always displayed.
- • Reach out for clarifications at any time.
Your rights remain unchanged despite updates.
Contact for privacy matters
Direct all privacy queries or data requests to our designated officer using our online form.
Buranexith
570 Bourke Street, Level 17 & 24, Melbourne, VIC 3000 Australia
Phone: +61 2 4055 9224
Email: content@buranexith.sbs
Last updated January 6, 2026
Effective as of January 6, 2026